Job Details
Job title
Technical Support Engineer
Company
Software Development
Location
East Midlands
Salary
£30,000 - £30,000
Benefits
Pension, Healthcare, Call Out Allowances
Job type
Permanent
Job Ref.
20290
Date posted
05/03/2019
Contact
Name
Sarah Clarke
Email
Actions

 

Automation Experts Ltd – www.automationexperts.co.uk

Immediate Job Opportunity

 

Technical Support Engineer – Days to start, will become Shifts

East Midlands

£30k + Shift Allowance

Pension, Healthcare, Call Out Allowances

Ref SC 20290

 

Technical Support Engineer with automation experience now sought to join a world leader in bespoke software development for a growing industry sector.

 

This is the ideal role for a field controls / electrical engineer or technician looking to move into a more desk based role with a successful company. Joining an environment of innovation, the successful candidate will have the opportunity to learn, develop and make a real contribution to continued success and growth. You will work flexible hours in a modern and friendly environment.

 

As a Technical Support Engineer, you will be responsible for providing support to all customers via the telephone.

 

Liaising with customers, you'll provide valuable training and an exceptional level of support to ensure that any issues are resolved promptly and effectively.

The following skills and experience will benefit your application:

·         Experience of automation and control systems

·         Familiarity with PLCs, electrical panels and SCADA systems

·         Electrical or controls qualification

·         Windows PCs and Servers set-up

·         Ethernet networking

·         Experience of SQL, C++ or VisualBasic would also be helpful

 

A full driving licence is required.

 

As a Technical Support Engineer, you must possess excellent problem-solving skills and a logical, analytical approach. Methodical and driven, you must also have a strong customer focus and superb attention to detail.

 

The company are intending to build a technical support team to provide 24/7 cover, therefore this will begin as a day’s role but will stagger over time to work a shift pattern as the team grows. As part of the initial training, you will go out with the commissioning team to local sites in order to understand the software and how it works in situ.

 

All expenses paid along with allowances for any time spent on site. Full healthcare and 25 days holiday for all staff. Once the role becomes shift based, a shift premium will also be paid.

 

Located in the East Midlands, this role is commutable from within and around the following areas: Nottingham, Loughborough, Leicester and Grantham.

 

For further information call Sarah Clarke on 01902 21 2000 or 07519 122 547. Alternatively, email a copy of your current CV to sarah.clarke@automationexperts.co.uk quoting the above reference number. 

 

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