Automation Experts Ltd – www.automationexperts.co.uk

Immediate Job Opportunity

EC&I / Service Support Engineer

North Yorkshire – International Travel

Travel Allowances, Company Pension, Private Healthcare

Ref SJH 20576

Service Support Engineer now sought to provide a complete support service for an established systems integrator to leading names within the Oil & Gas sector. This specialist business are working on a range of high technology projects across all five continents for over 150 global operators, EPC’s and integrators.

The Service Engineer role requires a high level of software understanding including the ability to install and fault find across varied software languages and protocols as well as IT networks. Providing liaison between internal departments as well as being a focal point for external customers, the Service Support Engineer will be responsible for the following:

·       Investigate and rectify software errors in both existing (legacy) and new systems – and where applicable feedback fixes to the development team for implementation in the base system

·       Provide skilled technical software support / assistance to the Project and Service teams and assume responsibility for technical issues when escalated

·       Provide feedback into the software development team on, ‘Base Bugs’ as well as supporting with software fixes

·       Undertake site visits to conduct installation and commissioning work, site surveys, system health checks and rectification of system faults and software

·       Whilst in the office, be the first point of contact for external customers

·       Provide technical support solutions to site engineers

·       To design and implement software solutions, especially in the areas of firewall and network administration and remote connections

·       Be responsible for the creation of documentation, e.g. software design specifications, test manuals, method statements etc

·       Perform and/or supervise the configuration of PLC's, bespoke software and HMI/SCADA systems

Service Engineer Qualifications & Experience

·       Formal qualification in either computer science, control engineering or related discipline preferred

·       You should be experienced in the physical installation and commissioning of communications equipment with the ability to test and debug communication networks.

·       Demonstrable fault finding and de-bugging experience

·       Experience in the following would also be desirable:

o    Modbus

o    OPC

o    Firewalls e.g. Cisco PIX/ASA

o    Windows Domains / Active Directory

o    Citect

Expected to meet demanding deadlines whilst maintaining high quality standards, you will be well organised and methodical with a customer focused attitude. Whilst this role is predominantly office based there will be infrequent requirement to travel both in the UK and overseas therefore valid UK license and ability to travel freely is essential.

This is an excellent opportunity to join a growing team within an already well established player for a company who offer a structured career path and the chance to work with high levels of technology.

For further information call Sharon Hill on 01902212000 or 07764208419. Alternatively, email a copy of your current CV to sharon.hill@automationexperts.co.uk quoting the above reference number.

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